PINE offers you various support opportunities during your events.

No matter what plan you choose to subscribe to, you can always contact us through two main support channels - an online chat and our email.

You can find all the links for contacting us in the left bottom corner of the screen in the organizer account.

Our basic support channels are available during our coverage hours.

Please find the Support Coverage hours Monday to Friday below:

7 AM - 8 PM London Time (GMT+1)

3 AM - 4 PM Argentina Time (GMT-3)

2 AM - 3 PM 9 EDT Time (GMT-4)

9AM - 10PM EDT Time (GMT+3)

We also work on Saturdays and Sundays 11 AM - 5 PM (GMT +3).

At any time you can have full access to our extensive Help Center database as well, where you can easily find answers to many of your questions.

Apart from basic support channels, we offer various Support Add-ons described by this article.

Please note that we do not provide services for setting up the event.

However, we can recommend various agencies that can provide such services. Please contact us at [email protected] for more details.

If you have additional questions, please contact us at [email protected] or drop us a message in the chat.

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