When you create an event it always appears in a draft mode where you can test all the features and understand whether the platform fits your needs.

If you want to make your event visible to others and your attendees, you need to publish it.

In order to publish the event please open the list of events in the organizer account. To do it just click on the PINE logo in the upper left corner. Then, please find three dots in front of the needed event and choose the Publish option.

However, you can also publish your event by clicking on the "Publish" button that is located on the yellow warning while setting up your event.

When you click on it you will be additionally warned that you are going to publish your event and the system will request additional confirmation for this step.

Please check all the settings thoroughly. You can use our organizer's checklist for that.
Please pay attention if you have attendees' duplicates with the "pending" status before publishing the event. Please check that these are real doubles and not just several people registered on the same email.

When all the steps are done, you will be able to publish your event - just click on the “Publish” button on the yellow warning.
Please note that when you add extras to your event that is not included in your subscription plan, the money will be written off from your balance every $100 or every day (in case the total cost of your extras is less than $100).

Please check here how you can add extras to your plan.

Please note that you have a possibility to publish an event for free before its official start - 2 weeks earlier.

Only on the Pro plan, you have an opportunity to purchase an early publication of the event. If you plan to publish your event from 2 to 4 weeks in advance, it will cost you $500. In case the publication is 4 to 8 weeks earlier, the cost will be $1500.

In case you want your event to be published earlier than 2 weeks before the start of the event, please contact us at [email protected].

Take into consideration that the event cannot be unpublished after it was already published!

When everything is done, you will be additionally notified about the publication of your event via email.

After your event is published all your attendees will also receive an automatic or customized invitation to your event on the PINE platform.

In case you need to customize your invitation email, you need to go to the settings in the organizer's account and choose the option "Email Customization". In this section, you can change a reply to an email address, a header image, and a footer.

If you have questions, you can contact us at [email protected] or via online chat on the website.

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