PINE

SupportTeam

Create and grow your events on PINE platform.﻿

Organizer

Create an Organizer account

Learn how to create your first event on PINE or how to set up an event if you already have an existing organizer account.

Create events

Event Types

Brief review of PINE functionality

Event Preview

Check if you considered everything before the event ;)

Organizer's checklist

Event Roles

Getting Started

Know how you can subscribe to PINE services

How to subscribe?

How to add credits to the account balance?

What kind of support can I get when subscribing to PINE services?

Support for Organizers

The Free Plan is a great way to start your journey with PINE!

Free Plan

Active attendees

Add-ons

Check out our popular plan and see how it works

Pro plan

Advanced plan

Do you bill backstage hours?

Plans & Pricing

Learn how to add specific attendees to your event

Approve new attendees

What happens if I run out of Streaming hours?

Manage Billing

Ticketing integrations

Add Companies

Find our how to add speakers to the platform and invite them to the Speaker Hub

Add Speakers

Know about the ways for adding sessions to the schedule, how to add breaks and tracks.

Add Sessions

Add Sponsors

Sponsor Ads

How to create virtual booths, add groups and categories?

Virtual Expo

Jobs

How to import the data to PINE?

How to invite attendees with an event code?

How to invite team members, collaborators, and session moderators?

How to manage the team?

Fill in your Event

Sending meeting requests on behalf of the attendee's name

Add Attendees

Stages setup

iFrame feature

Event Chat

Chats moderation

Set up Streaming sources

How to change sections names? Choose the icon for each menu icon, add background to particular sections, etc.

Event App

Find out how to set up lobby for your event

Lobby

What notifications can I send to attendees?

Widgets

The Activity Stream is the social pulse of your event. This is a great place to share your thoughts, impressions and network with attendees.

Activity Stream

Set up Rooms

Meeting Duration

Tags (Attendees/Companies)

How to launch uploaded media?

What do attendee statuses mean?

Branding of your event

Set up different ticket types

Announcements

Media Library

How to launch streams?

Incognito mode

Increase the number of connections between attendees using Random Networking feature.

Random Networking

Groups & Content - limit access

How to record streams? Where all recordings are stored?

Recordings

Public polls

Moderator's Guide

How to publish an event?

Email customization

Setting up

City Guide

Add an Event Map

Hybrid Meetings Setup

All about Hybrids

How to change an organization's email?

Sessions Feedback

Know the ways your attendees can join the event

Registration process for attendees

Platform localization. How the language change is applied to the account?

Can I edit an attendee's profile?

What is the capacity of PINE?

Does PINE use attendees' data for its own purposes?

Can we fix the latency during streams?

Can I make a customized link to your platform?

When should I publish the event?

Do you have CRM integrations?

Can we redirect the stream from PINE to other services and social networks?

Do my participants need to download PINE to their devices?

On-demand Videos

Mobile App

How long does it take to create an event?

What to do if you have several people registered on the same email?

How attendees are informed about the event?

Analytics

Frequently Asked Questions

What can I offer to my Sponsors?

Highlight your sponsors like never before by making their presence felt at your event!