How to add a moderator?

Go to the organizer account and click on Settings. After that, you need to go to Collaborators and in this section, you will see the list of your collaborators.

To add a session moderator you need to click on the button “Add Moderator”. Then just choose the attendee to whom you want to give the moderator rights.

Please note that Session Moderators are added to the particular event.

If you want to change the role of the person who is a Session Moderator you should remove him from the Collaborators list and add to your Team.

To do it please click on three dots in front of the Session Moderator -> Remove -> scroll up and click on the Manage Team button -> Invite -> Enter email addresses of users you’d like to invite and choose their roles.

Check this article to get the detailed infromation on how you can invite team members.

How do moderators enter PINE?

Once the owner of the event added a moderator, he receives an invitation email with the topic “PINE Tool collaboration invite”.

He will be able to get access to the event by clicking on the button “Get Access”.

Session Management

Congratulations! You are a moderator now.

Now you can manage live sessions. To get to the particular session you need to click on Sessions or on the Live Stream button on the left side menu. Then you need to choose the session you will moderate.

For example, you open a Careers stage, and now you see the screen below. In the upper right corner, you can see your role. If you were registered as a moderator, it will be shown as “Organizer”.

All symbols meaning:

  • Green Eye - the number of viewers

  • Chat - the place where all viewers can communicate and ask questions

  • Sessions - the main control post of all lectures

  • Media - the tab that shows you the list of uploaded media for all stages (organizers give moderators a schedule when they should play an uploaded video)

  • Q&A section that appears after the session started

  • Megaphone sign gives you an opportunity to make announcements

  • Three columns show you the analytics of this session

  • An Arrow hides the right-side tab

There are two main ways speakers can present their lectures:

  • Live Stream when the speaker goes live and presents his report in real-time

  • Recordings - speakers can upload the video of their speech and the moderator just plays it.
    Please note that speakers can also participate in the Q&A section even if their speech was recorded in advance.

If you're uploading files, please note that you can use mp4 format only and the maximum file size is 5 GB!


Backstage is a video room where moderators check if speakers are ready to go live. In this step, it is important to check if the video and microphone work well. This room is active during the whole conference.

Moderators can get there by pressing on three dots near the name of the speaker. From this menu, you can also start the session and start the video if it was uploaded beforehand.

This is how the Backstage looks like.

At the upper right corner, you will see the status “Standby’. This means that your session is not live right now and nothing is streaming at the moment. When the session starts, this status will be changed to “Live”.

Info shows you the description of the conference and the main information.

From the Q&A section, you will be able to see and moderate all the questions that viewers can ask.

Please note that speakers and moderators can mark messages from the chat as questions. Just click on the question sign when you move the cursor over the message. Then this question will turn green and appear in the Q&A tab.

If you go to the chat tab you will see that there is a division between backstage and public chats. Backstage chat is a private place where speakers and moderators can communicate and discuss something. Public chat is available for all viewers during the conference.

When speakers enter backstage you need to check if uploaded presentations are available. You need to press on “Share options” and you will see the presentation that was uploaded by the speaker earlier in the Speaker Hub.

Live Stream

Please note that only 9 speakers can participate during the live stream simultaneously.

Speakers can go live only through the Speaker Hub. They receive an invitation to this section via email.

In the Speaker Hub speakers can upload PDF presentations or their recorded videos if they do not need to go live.

After that, a speaker can get backstage by pressing “Go Backstage”.

If you're uploading files, please note that you can use mp4 format only and the maximum file size is 5 GB!

When you are sure that you have checked everything, you can press “Start Session” to launch the stream.

When you press “Start Session” the timer will start counting down. There will be 3 seconds till the session starts.

You will enter the session with the speaker, so you can introduce him. When you give a word to a speaker you can leave the live stream by pressing on the button “Leave”. After that, you will be directed to the backstage room where you can moderate chats.

If you do not need to join the session with the speaker you can press the button “Leave” before you start the session.

Speakers cannot start sessions themselves, so only moderators have this possibility.

When the session is over you need to click on the “End Session” in the upper left corner. You can also do it by pressing on three dots in front of the speaker’s name.

Please note that the button “End Session” is also available for the speaker, so he can end the stream too.

FYI: there can be a stream delay of 20-30 seconds.

How to launch prerecorded videos?

These file speakers need to upload to the speaker hub in advance.

When you need to start streaming an uploaded video you just need to press on three dots in front of the speaker’s name and choose the option “Start Video”.

Announcement Room

When you need to make an urgent announcement to the audience you can click on the sign of megaphone and you will be directed to the announcement room.

From this place, you can stop the stream and go live with your announcement.

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