This is our checklist for an organizer. We have prepared a few points that will help you to set up your event properly and check everything before the event.
Try to use the Google Chrome browser as it works stably there.
Before your event, please check that you have chosen the correct streaming sources for your broadcasting activities. If your streams are conducted via RTMP or PINE, please make sure you buy enough streaming hours before the start of your event.
Please check if you have attendees' duplicates with the "pending" status before the event. Please check that these are real doubles and not just several people registered on the same email.
Check if your subscription period allows you to hold an event. Otherwise, you will lose access to your organizer account and there will not be any possibility to customize the ongoing activities.
In case you are not sure how many attendees or meetings will be at the event, please enable the Extras Auto-Refill function in the Payment method tab.
Note: While using the Extras Auto Refill option please make sure your card balance is enough to cover automatic debits.
Check the visibility of each menu item. Please open the Event Menu tab -> click on the menu item -> make it visible to everyone/group/individual.
Please check that you have added all collaborators and moderators for your event in the Settings -> Collaborators.
Check all the groups’ settings. Please go to the Settings -> Groups and verify if this configuration matches the ticket types and organizer plans.
Check all the links and media files that were uploaded to your event in order to be sure that all files can be played and opened on stages and booths.
Check if you added all exhibitors of the company as members of the virtual booth and gave them access to edit their booth.
Try to organize some tests of live streams with speakers and moderators if needed. So, they will be familiar with the streaming on the platform.
Also, you can send this guide to your speakers, so they could easily navigate the Speaker Hub and set up their profiles.
Please preview your event, and check that the menu for your event looks as you expect it to be, all items are present and in the correct order.
Please note that when you click on "Preview event", you will be automatically added to the attendees' list in Incognito Mode. If you want to be visible for others you should open the Organizer account and click on the Attendees tab, then you should turn off Incognito mode while editing your attendee profile.
In case you assume that your attendees use our mobile app while attending the event, please check the article on how our mobile app works.
Do not forget to give your attendees instructions on how to enter the platform and navigate your event.
Please check our Sponsorship guides. There you find some tips for placing ads on the platform, requirements for banners on different pages of the event, advice on choosing a proper background image, etc.
If you have any additional questions, feel free to contact us at [email protected] or via online chat on the website.