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Support for Organizers

What kind of support can I get when subscribing to PINE services?

SupportTeam avatar
Written by SupportTeam
Updated over a week ago

At PINE we offer various support opportunities to assist you during your events. No matter what plan you have subscribed to, you can always reach out to us through our online chat and email ([email protected]) support channels.

You can simply find our contacts in the organizer account by clicking on the question mark in front of your profile picture.

These support channels are available during the following working hours.

Monday - Friday

Weekends

7 AM - 8 PM CET

9 AM - 3 PM CET

6 AM - 8 PM GMT

8 AM - 2 PM GMT

10 PM - 12PM PST

1 AM - 6 AM PST

1 AM - 3 PM EST/EDT

3 AM - 9 AM EST/EDT

At any time we provide you with the full access to our extensive Help Center database. There you can easily find answers to many of your questions.

Apart from these basic support channels, we also offer various care bundles individually. Please contact us at [email protected] to discuss more details.

If you have additional questions, please contact us at [email protected] or drop us a message in the chat.

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