Media Library

All media can be uploaded via Media Library and then turned on on the stages during breaks or sessions.

To add media you need to go to the Media Library in the left-side menu and then click on the button “Upload Media”.

There are several ways your media can be uploaded:

  • As a file

  • Custom link to other media services

  • RTMP link

You need to choose the most suitable method for you and click on it.

Please note that if you are uploading video files it is better to use the MP4 format, 720p and the maximum file size is 5 GB!

Generally, there is no ideal size for videos and pictures. There is a recommended aspect ratio of 4:3. But you should be aware the video will be resized depending on the browser window and the monitor size.

Please be informed that it is not possible to upload and stream pre-recorded media on the Test Drive plan.

You can add a custom link to your media service as well. If you want to embed a link for a live stream, it is important to put a tick in front of the field “Is this link embedded live stream?” in order not to interrupt the live stream.

If you decided to use your custom software and stream through RTMP, you need to choose the following option. There you will find a key and URL for connecting your stream with PINE. Pay attention to that if your RTMP is connected via the Media Library, there will not be any live marker on the stage and the Q&A section.

RTMP protocol broadcasts only video and sound signals, so other custom functions like switching to different languages that are offered by your media service cannot be used in PINE.

You can check in this article how to launch uploaded media on the stage.

Media files added to the media library will be stored for one month only for organizers who are on the Test Drive plan and six months for those, who are on Essential, Pro, and Premier plans. Then all media files will be deleted from the platform.


Once the media is added, you can create playlists for the event. You just need to switch the tab to Playlists and click on the button “Add Playlist”.

You will see the window where you can give a name for your playlist, add files, and set if it can be stopped manually.

Moreover, these files will be played in the order in which they were added to the playlist. To change the order you need to drag the file to the correct place.

If you have any additional questions, feel free to contact us at [email protected] or via online chat on the website.

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